Privacy Notice

Purpose of this Privacy Notice

For the purposes of this notice, “Data Protection Legislation” shall include the General Data Protection Regulations (Regulation (EU) 2016/679), the Data Protection Act 2018, and all applicable laws and regulations relating to the processing of personal data and privacy.

IFTS needs to gather and use certain information about individuals. This can include customers, suppliers, business contacts, employees and other people the organization has a relationship with or may need to contact.

This document is to describe how personal data is collected, used, disclosed, transferred, and stored to meet the company’s data protection standards and to comply with Data Protection Legislation.

Types of personal information we may hold about you

  • Information we may hold about you may come from the following sources:
  • Directly supplied by you on our websites;
  • When accessing our services through applications on websites operated by other organizations;
  • Gained from enquiries about our services;
  • Provided by other companies who have your permission to share information about you;
  • IP address, identification number, online identifier, location data and other similar identifying information required for your devices to communicate with websites and applications on the internet.


How we use your personal information

Your personal information may be used in the following ways and at all times subject to your express permission:


  • For personalized content, services, tailored and personalized recommendations;
  • To monitor, improve, develop and protect our content and services;
  • Transfer data to our agents and business partners to ensure the highest standards across our brand and services;
  • We may transfer your information to our data processors outside the European Economic Area with appropriate measures and controls in place to protect your information.


Fraud prevention and credit

  • For credit referencing and fraud prevention by Group entities and by external companies for use in credit decisions;
  • For fraud detection and debt recovery purposes;
  • We may transfer your information to our data processors outside the European Economic Area with appropriate measures and controls in place to protect your information. This information will be shared in accordance with appropriate data protection laws, regulations and regulatory guidance. In all instances, we will take into account the nature of the information we are transferring, and the level of protection provided by those processors;
  • If fraud is identified through false or inaccurate information, the details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information;
  • Our Group entities and other organizations may also access and use this information to prevent fraud and money laundering, for example when: checking details on applications for credit and credit related or other facilities; managing credit and credit related accounts and facilities; recovering debt; checking details on proposals and claims for all types of insurance or other types of financial services; or checking details of job applications and employees;
  • We and other trusted organizations may access and use information recorded by fraud prevention agencies globally;
  • In the detection and prevention of fraud and other crimes; and for the purpose of safeguarding someone’s vital interests, national security, responding to statutory obligations or requests from the courts and enforcement authorities.


Market research

  • To enable us to comply with any legal or regulatory requirements;
  • To protect or enforce our rights or the rights of any third party;
  • If applicable, the successors of our business may be privy to your information for the purposes set out in this privacy notice.


Unless you’ve asked us not to:

  • We may send you periodic newsletters and other information about content and services you have chosen or are entitled to receive;
  • We may send you direct marketing. This may include communication by post, telephone, SMS or email, about us and our business partners’ content and services, events and special offers. Where applicable, this may continue for a reasonable time after you have ceased to be a customer of ours; and
  • We may provide you with more relevant tailored advertising.


Your preferences

You have the right to request that IFTS adjust, delete or block your processing data. If you wish to adjust what information we use or how we use it, you can do so by contacting us at Please note, we may need certain information to enable us to provide you with the services you ask for, so changes you make to your preferences or restrictions you ask us to make on how we use your data may affect what services we can provide. IFTS takes your privacy and data protection seriously, if you are in any doubt as to the status of your data or do not feel comfortable with your preferences, please do not hesitate to contact us.

Marketing and tailored advertising

You can choose not to receive direct marketing or tailored advertising. You can adjust your preferences by contacting us at You can also click on the “unsubscribe” link to refrain from receiving marketing information from us.

Online behavioral advertising

If you don’t want any information processed through the use of cookies, please see the section on ‘Controlling my cookies’.

Contacting us

If you have any queries, comments or complaints about this privacy notice, your data protection status, any information we hold or to request of copies of the information we hold about you, or to amend or transfer your records or data, please contact or to address letters to Hangar 503, Churchill Way, London Biggin Hill Airport, Westerham, TN16 3BN

Please ensure you notify us of any updates, amendments and corrections to your information by contacting us online at

If you wish to make a complaint about how we use your information, please contact us in the first instance, and we will do our best to help. If you are still unhappy, you can contact the Information Commissioner’s Office via their website:

We will occasionally update this privacy notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using the contact details we hold for you for this purpose. We encourage you to periodically review this notice to be informed of how we use your information.

This Privacy Notice was last updated on 23/08/2021.

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